How it works
No tech jargon. Just how Jessica handles a call.
Here's exactly what happens from the moment your phone rings to the moment a new lead lands in your inbox.
A call comes in — any time
Someone calls your gym's number. It doesn't matter if it's 11am on a Tuesday or 10pm on a Sunday — Jessica answers within a couple of rings. No hold music, no "please leave a message."
Jessica greets them like your gym would
She answers with your gym's name and a natural, human-sounding greeting. She's trained on combat sports — she knows the difference between a boxing trial class and an open BJJ mat, and she talks like someone who actually trains, not a script reader.
She handles what they actually called about
Most calls fall into a few buckets, and Jessica is built to handle all of them: trial class questions, class schedules, pricing, what to wear or bring, drop-in policy, kids' programs, parking, or gear rental. If a caller needs something only your team can help with, she transfers the call directly instead of guessing or taking a message that sits unread.
She gets prospects to their first class
For new prospects, the goal is always the same: get them in the door. Jessica confirms that trial classes are free and tells them to come in 15 minutes early to any class — a clear next step, not a vague callback promise.
Every lead is captured and sent to you
Name, phone number, what discipline they're interested in, and what was discussed — all of it lands in your inbox or as a text, immediately after the call ends. Nothing sits in a voicemail box you check once a week.
You stay focused on coaching
Your front desk and your coaches keep doing what they do best. Jessica just makes sure the phone is never the reason a prospect doesn't walk through the door.
Getting set up
Live in days, not months.
1. We learn your gym
Class schedule, pricing, policies, and the FAQs your front desk gets asked most — we build Jessica around your gym specifically.
2. We connect your number
Jessica picks up on your existing gym phone number or a new line we forward calls to. No hardware, no new equipment.
3. Prospects start walking in
Calls start routing to Jessica, leads start landing in your inbox, and missed calls stop costing you members.